ICBC Enhanced Care

As of May 2021, ICBC Enhanced Care provides 12 weeks of coverage for everyone involved in a crash, regardless of fault. This means you can immediately begin your pre-approved treatments without delay, simply by providing your ICBC claim number, which is generated when you submit your claim.

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Enhanced Care automatically covers you for 25 pre-approved treatments in the initial 12 weeks following the crash. However, that timeframe can pass quickly, so it's important to book your appointments right away to maximize your benefits.

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When seeking treatment, your medical providers may request your claim number to directly bill ICBC. You'll receive this number once you report your claim, so be sure to record it and have it ready for your provider visits. Additionally, retain any out-of-pocket receipts (for expenses you paid yourself) for potential reimbursement consideration.